Return - Original Condition

Note that you must return each item in the same condition in which you received it. This means that new items must be returned unused and undamaged. Used items must not have any additional signs (stained or uncleanable, dirt, etc.) of use or damage, and have their original tags attached. Hygiene and our customers’ safety are highly important, so all items are inspected upon their arrival and returned. The same exclusions apply to our Returns Guarantee for the right to a refund. The following products thus cannot be returned under the Returns Guarantee (unless defective):

• Sales items shown with crossed-out original price;
•  Sales items that are Final Sales ;
• Customized items; 
• Pre-Order items; 
• Swimwear (Bikini, swimsuit); 
• Underwear;
• Accessories/Jewelry;
• Shoes;
• Bags/handbags;
• Gift items, gift cards.

The following table provides an overview of the key provisions of your statutory cancellation right as well as our voluntary returns policy and how they compare to one another:

QUESTIONS	STATUTORY RIGHTS	MEAN BLVD RETURNS POLICY
Return Period	14 days	30 days
Will I be refunded the cost of sending the item back if it is defective, damaged, or incorrect item?	Yes	Yes
Will I be refunded the cost of sending the item back if you return the product?	No	No
Refund of original delivery costs if defective?	Yes	Yes