Here are some tips for you to earn Petal Point:
Step 1: Click the “REWARDS” button on our website and you can check the current status of your Petal Point.
Step 2: Choose the “Redeem” option and generate your favorable discount amount for your next orders.
Step 3: Copy the code and enjoy your lovely shopping time.
Your Petal Points will be shown when you click the button at the bottom right corner on the screen.
If you want to check your Store Credits, it can be found on your account information page.
Normally, you would see your Petal Points/ Store Credits immediately after placing your order. However, there are some promotion programs that will have different delay time before you can see your Petal Points/ Store Credits depending on the terms and conditions to which that program applies.
Unfortunately, we do not accept combining or transferring petals from different accounts into a single one.
However, your Petal Points/ Store Credits that you had earned back from that item will be adjusted when you return the item(s) for an exchange or refund. There are also some promotion programs that have different policies, which their terms and conditions will decide whether your accumulated Petal Points/ Store Credits be deducted or not.
Don't worry. You can contact us at firstname.lastname@example.org with your account email and provide the information of your activity. We will do our best to sort it out for you.