We're incredibly sorry you received a defective item! :(
Please give us a chance to fix this - drop us an email at firstname.lastname@example.org within 30 days from the delivery date with the following info:
- Your Order Reference (e.g LBWW002123456)
- The product code of the defected item (e.g. HY1234-001-XS)
- Photo of the defect
Our Customer Care team will get back to you as soon as possible. If the piece is no longer in-stock, store credit or a refund will be issued.