El tiempo de procesamiento de un pedido depende del artículo con el tiempo de procesamiento más largo. Por lo tanto, cada artículo tiene un tiempo de procesamiento específico, que indicamos en cada página de producto. Puedes encontrarlo a la derecha, debajo del título y la descripción del producto. Te pedimos que lo tengas en cuenta y que planifiques tus compras para asegurarte de que tu artículo llegue a tiempo para un evento específico. Con gusto te ayudaremos a dividir tus envíos, si lo deseas (puede aplicarse un cargo adicional).

*Ten en cuenta que no incluimos el tiempo de envío en el tiempo de procesamiento.*

Enviamos los pedidos de lunes a viernes, entre las 9:00 y las 18:00 (GMT+7), excepto los días festivos públicos de Vietnam.

Los costes de envío de tu pedido dependerán de las características de los artículos. Cada pedido es distinto según las dimensiones, el peso y el lugar de entrega de los productos seleccionados. Los artículos más pesados o grandes suelen implicar tarifas de envío más altas a destinos lejanos. Calculamos el franqueo de forma individual para garantizar un precio exacto y que tu pedido llegue a su dirección final.

La entrega express está disponible para la mayoría de destinos. La página de pago mostrará todas las opciones de entrega disponibles para tu pedido y tu destino.

*Procesaremos los pedidos realizados los fines de semana el siguiente lunes, durante el horario laboral (9:00 - 18:00 GMT+7).*

En general, el envío tarda de 3 a 7 días hábiles en llegar. El plazo puede variar según tu zona de envío. Puedes recoger tu paquete en la oficina de correos más cercana, o el mensajero puede contactarte antes de la entrega.

*Los tiempos de envío NO INCLUYEN el tiempo de procesamiento del pedido*

Una vez enviado tu pedido, recibirás un correo electrónico con tu número de seguimiento y un enlace para rastrear tu paquete. Si no lo recibiste o no lo encuentras, contáctanos en support@meanblvd.com o consulta rápidamente tu pedido aquí.

*Es posible que la información de seguimiento no esté disponible en el momento en que recibas tu número de seguimiento. Sin embargo, la empresa de transporte suele actualizar esta información en un plazo de 1 a 3 días hábiles.*

Delivery claims

In case you're facing an issue of non-delivery or the tracking details indicate that your parcel has been delivered by the shipping company, but you haven't received it; you must contact us within 7 business days to file a claim. We will assist you in working with the carrier to complete the claims process

*Please note that Claims can take up to 30 days to complete (depending on the shipping carrier used). MEAN BLVD does not take responsibility or accept packages reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as delivered.*

If the courier cannot deliver your parcel within 3 attempts or 21 days from the initial date of arrival, whichever comes first, they will return it to us in Vietnam.

Please take note that we do not take any responsibility in case your order is returned to the sender due to any reasons (for instance, insufficient shipping address, inaccessible receiver…) However, we would be more than happy to redeliver your order and you will need to cover any return fees and/or additional redelivery fees for returned-to-sender order.

Returned or rejected packages will be restocked and processed according to our Refund policy (kindly refer to our Refund Policy here) We are not responsible for lost, misplaced, or wrongly delivered shipments because of incorrect address information provided during purchase.

Import Duties & Customs

The shipping fee that you had paid for; during checkout DOES NOT NOT INCLUDE taxes and import duties. Your parcel may be subjected to customs inspection and the assessment of duties and taxes will be in accordance with local regulations. If taxes and/or duties are incurred for your parcel, you will be responsible to cover the fees before delivery can proceed. If you refuse the parcel upon delivery or if the parcel is unclaimed, the fees incurred for the return of the parcel (duties, taxes, return fees) will be payable by you before re-delivery can be arranged.

Some tips for orders to China, Taiwan & the Philippines

• Orders to China above USD180 might incur taxes and/or duties.
• Orders to Taiwan above USD65 might incur taxes and/or duties.
• Orders to the Philippines above USD120 might incur taxes and/or duties.

*We recommend splitting up large orders into multiple orders/shipments below this threshold to avoid taxes and duties.*

Transit Hub

By sending your return with any carrier of your choice, your returning parcel will be directed to our Transit Hub and will be shipped to our Fulfillment Center by the following 10-15 business days.

Fulfillment Center

Only scheduled returns will be shipped directly to our Fulfillment Center (the location where your original order is handled) by our selected carrier.

Return Instruction

1. Sign-in into your account and under “Order History”, select the order number containing the item(s) you would like to return by clicking “View Order”.
2. Click on the “Request order return” button and choose the reason for return. If you would like to exchange any item, please make a return, and place a new order or purchase.
3. Choose item(s) that you would like to return and state your reason for return. Add a comment / images if you would need to specify your request.
4. Select a resolution for your return, please make sure that it is eligible and in accordance with our return policy.
5. Select the available shipping method.
6. Review and Submit your Return Request
7. Pack the item(s) you wish to return/exchange in its original packaging.
8. Follow our Return Instruction and send your Returning Item(s) to our designated address in
9. Please provide us with the tracking number within the next 3 days to ensure your return. It will aid our staff in following your package more closely. Otherwise, your request might be held OR canceled.
10. Once we receive the Returned Item(s) at our Fulfillment Center, our quality assurance team will inspect the Returned Item(s) and confirm that it fits our Return Policy.
11. If your return is eligible in accordance with our Return Policy, we will proceed with your Refund